Your Grand wallet is self-custodial — you own your keys and Grand has no access to them. That means a backup is not optional; it is the only way to recover your account if you lose your device. This page explains how to set up an encrypted iCloud backup and, if you ever need it, how to permanently delete your account.
Grand cannot recover funds, reset wallets, or restore deleted accounts. You are solely responsible for your account security and backup.
Back up your account
Open the backup screen
On the Home screen, tap the Don’t Lose Access button — or go to Profile > Backup.
Enter your 6-digit backup code
Enter the 6-digit code to encrypt and save your wallet backup to iCloud.
Confirm your backup is saved
Once complete, your encrypted backup is stored in your iCloud account. It is accessible only by you and tied to your Apple ID security.
Your iCloud backup is end-to-end encrypted. Grand cannot access or restore it. If you lose your Apple ID credentials, your backup may become inaccessible.
Delete your iCloud backup
If you want to remove your existing backup:
- Go to Profile > Backup.
- Tap Delete iCloud Backup.
- Approve with your passkey to confirm.
Deleting your backup without creating a new one means you will have no recovery option if you lose your device. Do not delete your backup unless you fully understand this risk.
What self-custody means for you
Your Grand account is fully self-custodial. In practice, this means:
- Grand does not store or have access to your private keys
- Grand cannot recover your funds or reset your wallet
- All transactions are authorized only by you, using your passkey
You are fully responsible for:
- Securing your device and your Apple ID
- Maintaining your backup
- Any loss resulting from unauthorized access or lost credentials
This is the trade-off for full ownership and control of your assets.
Delete your account
Account deletion is permanent and irreversible. Once completed, your account cannot be restored, including any existing backups. Ensure you have withdrawn all funds or exported your seed phrase before proceeding.
Permanent deletion
Switch wallet provider
Use this option if you want to stop using Grand entirely and have already moved your funds out.Withdraw all your funds
Make sure your Grand balance is $0.00. Any remaining assets at the time of deletion will be permanently lost.
Go to Profile > Delete my Account
Navigate to Profile, then tap Delete my Account.
Scroll to the bottom and confirm
Scroll to the bottom of the screen and tap Delete my Account to begin the permanent deletion process.
Use this option if you want to continue using your wallet with a different app. You’ll export your seed phrase first, then delete your Grand account.Go to Profile > Delete my Account
Navigate to Profile, then tap Delete my Account.
Scroll to the bottom and tap Delete my Account
Scroll down and tap Delete my Account to reach the export screen.
Share or copy your seed phrase
Copy your seed phrase and store it somewhere secure before continuing.
Import into another wallet
Open your new wallet app and import the seed phrase to access your funds there.
After your Grand account is deleted, your seed phrase will no longer be accessible inside this app. Make absolutely sure you have saved it before completing deletion.
