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Your Grand wallet is self-custodial — you own your keys and Grand has no access to them. That means a backup is not optional; it is the only way to recover your account if you lose your device. This page explains how to set up an encrypted iCloud backup and, if you ever need it, how to permanently delete your account.
Grand cannot recover funds, reset wallets, or restore deleted accounts. You are solely responsible for your account security and backup.

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Back up your account

1

Open the backup screen

On the Home screen, tap the Don’t Lose Access button — or go to Profile > Backup.
2

Enter your 6-digit backup code

Enter the 6-digit code to encrypt and save your wallet backup to iCloud.
3

Confirm your backup is saved

Once complete, your encrypted backup is stored in your iCloud account. It is accessible only by you and tied to your Apple ID security.
Your iCloud backup is end-to-end encrypted. Grand cannot access or restore it. If you lose your Apple ID credentials, your backup may become inaccessible.

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Delete your iCloud backup

If you want to remove your existing backup:
  1. Go to Profile > Backup.
  2. Tap Delete iCloud Backup.
  3. Approve with your passkey to confirm.
Deleting your backup without creating a new one means you will have no recovery option if you lose your device. Do not delete your backup unless you fully understand this risk.

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What self-custody means for you

Your Grand account is fully self-custodial. In practice, this means:
  • Grand does not store or have access to your private keys
  • Grand cannot recover your funds or reset your wallet
  • All transactions are authorized only by you, using your passkey
You are fully responsible for:
  • Securing your device and your Apple ID
  • Maintaining your backup
  • Any loss resulting from unauthorized access or lost credentials
This is the trade-off for full ownership and control of your assets.

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Delete your account

Account deletion is permanent and irreversible. Once completed, your account cannot be restored, including any existing backups. Ensure you have withdrawn all funds or exported your seed phrase before proceeding.
Choose the option that fits your situation:
Use this option if you want to stop using Grand entirely and have already moved your funds out.
1

Withdraw all your funds

Make sure your Grand balance is $0.00. Any remaining assets at the time of deletion will be permanently lost.
2

Go to Profile > Delete my Account

Navigate to Profile, then tap Delete my Account.
3

Scroll to the bottom and confirm

Scroll to the bottom of the screen and tap Delete my Account to begin the permanent deletion process.
After deletion, your account, private keys, and iCloud backup are permanently erased. Grand cannot recover them.